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Returns

Montessori Research and Development strives to deliver only the highest quality materials, if for some reason you are not satisfied or have encountered a problem with your order, please fill the form below to initiate a return (Texts Books, Complete Sets of Manuals and DVDs are considered as Non-Returnable Items). Although we offer a non restocking fee policy, we reserve the right to charge a restocking fee to items that show significant signs of mishandling. We offer our customers free returns and exchanges (exclusive of shipping fees).

You can notify us by e-mail exchange@montessorird.com or fax (510-278-1577) or simply fill up the form below to initiate a return.

within fourteen (14) days of the ship date and we will gladly honor your request.

 

 

Montessori Research and Development strives to deliver only the highest quality materials, if for some reason you are not satisfied or have encountered a problem with your order, please fill the form below to initiate a return (Texts Books are considered as Non-Returnable Items). Although we offer a non restocking fee policy, we reserve the right to charge a restocking fee to items that show significant signs of mishandling.

 

If you made your purchase online, you have received an email that contains your sales number, alternatively, you can log in into your account and click on the "Order History" tab . If you purchased via phone, fax or mail, the sales receipt or invoice came along with the order. If you have misplaced your sales receipt or invoice, please provide as much information when composing the message below.